Transforming Infrastructure Performance
Guest: Mark Coates, Vice President of Infrastructure Policy Advancement, Bentley Systems
Interviewed by: Antony Oliver
In this episode we dive into the infrastructure sector’s journey towards digitisation, decarbonisation and modernisation – a journey which to be honest, seems like one that we have been on for some time.
To do this, my guest is Mark Coates, Vice President of Infrastructure Policy Advancement at software giant Bentley Systems and the guiding mind behind TIP, the Transforming Infrastructure Performance global Summit initiative, the latest iteration of which was held last month in Melbourne.
Full disclosure – from the earliest days TIP back in 2022, I have been working with Mark to deliver the summits – in London, Manchester, Singapore, Toronto, New York and, as I say, most recently Melbourne. And it’s fair to say that, throughout this global journey, we have seen many common failings across the delivery chain but also, thankfully, identified a huge number of positive lessons to be shared.
One thing that is clear is that “business as usual”, the "old way" of delivering projects - siloed data, stagnant productivity, and resource-heavy construction – is broken.
Hence the need for a Transformation of Infrastructure Performance. Born from a UK government initiative and now championed by the National Infrastructure Service Transformation Authority (NISTA) alongside partners like Bentley Systems and the Institution of Civil Engineers, TIP has evolved from a local policy framework into a worldwide movement aimed at repairing this broken model. It’s goal is to help governments around the world to find better ways to deliver the infrastructure needed to support their communities.
So let’s hear more – what does the roadmap look like for a future where infrastructure truly performs for people and the planet?


